Shipping policy

SHIPPING INFORMATION 

 UAE - SAUDI ARABIA - QATAR 

Express DHL Delivery 4-5 Working Days Free  

All Duties and taxes are paid by customer. 

UK 

Express Royal Mail Delivery 1-2 Working Days - £8 

Standard delivery – Royal Mail 3-4 working days -£4 

Above £100 Free 

All Duties and taxes are paid by customer 

BELGIUM - SWITZERLAND - GERMANY - AUSTRIA - NETHERLANDS – FRANCE – ITALY - SPAIN 

Express Royal Mail Delivery 4-5 Working Days £15 

Above £100 : Free  

All Duties and taxes are paid by the customer. 

REST OF WORLD 

Express Royal Mail Delivery 7-10 Working Days - £24,95 

Above £200 : Free 

Unless stated above, some other international shipments may have tax and duties applied at the destination country. Customs duties are non-refundable once charged. 

 

 Shipping Policy 

At Cape London, we are committed to providing fast and reliable shipping to our customers worldwide. 

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. UAE and international orders are shipped by Royal Mail or DHL for a speedy delivery. We ensure each purchase during the time it is in transit until it is delivered to you. If you wish to track your parcel and have not received an email with your tracking details, please contact us and we will track your shipment for you or email you a tracking number that can be used at www.dhl.com or www.royalmail.com  

  

Delivery information such as Customers Name, Location Address and Contact Number will be stored for delivery purposes. Other personally identifiable information will not be stored. 

  

  • We aim to get most orders dispatched within 2-8 working days or sooner, subject to the dress specifications, credit card clearance, stock, your location, time & date of order, address verification, shipping time, & availability of items. We will contact you via email or phone if there is an unreasonable delay or if the items are out of stock. 
  • We ship to all countries via Royal Mail and DHL courier services. Based on the item delivery destination, some items will be shipped on a DDU (Delivery Duties Unpaid) basis i.e. any duties and taxes incurred in the country of destination are the responsibility of the customer. 
  • If you for any reason refuse delivery, or are unavailable or unable to take the time despite reasonable attempts by the courier company, your item will be returned to Cape London and you will be charged for the unpaid duties, taxes & additional shipping costs. 

 

Order Processing 

Orders on ready to wear are processed and shipped within 2-8 business days from the time the order is placed. However, please note that processing times may be longer during high-volume periods, such as sales and holidays. For non ready to wear items please refer to the information provided on the specific product page. 

Tracking Your Order 

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by visiting the carrier's website and entering the tracking number. 

If you have any questions about your order or shipping, please contact us at contact: capeldn@gmail.com